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Membership FAQs

For additional information, please contact
the Museum’s membership office at
membership@ncm.museum or call 301.392.2435.

How do I become a member of the National Children’s Museum?

Memberships may be purchased at the Museum’s ticket desk and on the Museum’s website.


What are the membership levels and benefits?

National Children’s Museum membership levels and benefit descriptions may be found here. More information on special member discounts at National Harbor establishments may be found here


I purchased a membership online and I only have my receipt and e-mail confirmation. May I visit the Museum today and still take advantage of my membership benefits?

Receipts and e-mail confirmations are always accepted as temporary membership cards. You may also show the e-mail confirmation on your smart phone at the ticket desk. If you do not have a receipt or e-mail confirmation, simply bring a photo ID when you visit, and we will look up your account. Once your membership application is processed, your membership will be active in our database, even if your cards haven’t arrived.


How long will it take to receive my membership cards? 

New members will receive a membership packet (including membership cards) within 1-2 weeks.


What else is included in my membership packet?

New members will receive a membership card for each adult listed on the membership, guest passes and a tax-deductible receipt, if applicable.


How many membership cards will I receive?

One card will be issued for each adult member.


May I list my friend/neighbor/mother as my spouse on my membership?

Please only list your actual spouse/partner or co-parent. All other adults should be included as additional caregivers.


Can I loan my membership card to a caregiver or another parent?

National Children’s Museum memberships are non-transferable. Only the members listed on the cards and in the Museum’s database are permitted to use the membership. Members can add an additional caregiver for an additional $30 annually and each caregiver will be issued his or her own card.


How many adults and children can I bring with me?

The number of people a member can bring for free admission to the Museum is determined by the membership level purchased, and the people do not need to be part of the member’s household. In all cases, the membership holder counts as one of the guests. At least one adult must be present for any member visit, and there must always be one adult present for every five children. The cardholder must also bring valid photo I.D.


Are memberships tax-deductible?

Memberships are not considered tax-deductible unless you purchase the “My Town” or “World Citizen” level of membership, which includes a contribution to the Museum. A membership acknowledgement letter will confirm your tax-deductible amount and serves as a receipt for tax purposes. Please consult your tax adviser for more details.


Can I upgrade to a higher level membership during the year? 

Members can upgrade to a higher membership level at anytime during the year. Simply call the Museum’s membership office at 301.392.2435 to make the change.


I’ve lost my membership card. What should I do?

If you have misplaced your membership card, please contact the membership office at 301.392.2435. A $5 fee will be charged to issue a new card.


If I move away can I give my membership to a friend?

You cannot give your membership away to another person, but you may purchase a gift membership. Also, National Children’s Museum memberships are non-refundable.


What is an ACM reciprocal membership?

A reciprocal membership with the Association of Children’s Museums (available with the Family Membership level and up) allows families to visit over 200 other participating children’s museums around the country for half off the regular price of admission (for up to six visitors). For a list of museums in the ACM network, please click here. Each museum has a unique admission policy. Please contact the museum you will be visiting to find out more information. 

 

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